Your Rights Under the No Surprises Act
At Elite Spine Specialists, we believe in clear, upfront communication about your care and your financial responsibility. Under the No Surprises Act, you are protected from unexpected medical bills when receiving care from out-of-network providers at in-network facilities or during emergency situations.
Here is what this means for you:
No Unexpected Balance Bills
You will not be billed more than your in-network cost-share for emergency care or for services provided at an in-network hospital or ambulatory surgery center, even if one of the providers involved is out of network.
Clear Estimates Before Care
For scheduled services, you have the right to receive a Good Faith Estimate of expected charges—including surgeon fees, facility fees, imaging, and anesthesia costs—before treatment.
No Hidden Fees
We provide full transparency in all billing practices, including what is covered by your insurance, what falls under out-of-network benefits, and what costs (if any) may be your responsibility.
Support With Insurance & Benefits
Our team will:
- Verify your insurance benefits
- Explain your coverage in clear, simple terms
- Assist with any questions related to deductibles, co-insurance, and out-of-network options (including Aetna PPO and others)
If You Receive a Bill That Appears Incorrect
You are entitled to dispute it under the No Surprises Act. Our billing team will help you navigate this process and ensure all charges are accurate and compliant.
At Elite Spine Specialists, our commitment to transparency is part of our commitment to exceptional care. You deserve clarity, fairness, and confidence in every aspect of your treatment—including your financial experience.